Use Gmail Smart Compose for Supplier Emails

Tool:Gmail
AI Feature:Smart Compose + Help me write
Time:10 minutes
Difficulty:Beginner
Gmail

What This Does

Gmail's Smart Compose predicts and completes your email as you type — great for routine supplier follow-ups and order communications. Gmail's "Help me write" feature (available in newer Gmail) drafts complete emails from a single-line prompt.

Before You Start

  • You have a Gmail account (free)
  • Smart Compose is enabled (it's on by default — check Settings → General → Smart Compose)
  • You're composing a supplier email in Gmail

Steps

1. Enable Smart Compose (if needed)

Click the gear icon (⚙️) in top-right of Gmail → See all settingsGeneral tab → scroll to Smart Compose → select Writing suggestions on. Click Save Changes.

2. Start composing your email

Click Compose to open a new email window. Address it to your supplier.

3. Let Smart Compose predict completions

Start typing your email naturally. As you type, Gmail shows ghosted text suggestions in gray. Press Tab to accept a suggestion, or keep typing to ignore it.

For a follow-up email starting with "I'm writing to follow up on Purchase Order #", Smart Compose will often suggest the rest of the sentence based on your email history with that supplier.

4. Use "Help me write" for full drafts (newer Gmail)

If you see a pencil icon with sparkles (✏️✨) in the compose window toolbar, click it. Type a one-sentence prompt: "Write a professional email to my supplier asking for a delivery status update on PO #1234, expected 2 weeks ago." Gmail drafts the complete email.

5. Review and customize

Read the draft carefully. Add specific order numbers, dates, and any context Gmail couldn't know. Adjust the tone if needed.

6. Send

Review one final time — check that names, order numbers, and deadlines are accurate before clicking Send.

Real Example

Scenario: You need to follow up with a manufacturer in China about an overdue shipment — the goods were supposed to arrive last week and you're getting nervous about stockouts.

What you type/do: Click Compose → use "Help me write" → type: "Email to supplier about overdue shipment. PO #4521. Was due March 1, now March 14. Need updated ETA. Polite but urgent tone."

What you get: A 3-paragraph email that opens professionally, states the facts clearly, and asks for a specific delivery date — ready to send with minor customizations.

Tips

  • Smart Compose learns from your email habits over time — the more supplier emails you send in Gmail, the better its predictions become
  • For sensitive negotiations, use Smart Compose to draft and then manually rewrite the key ask — the AI draft gives you a starting structure but the negotiation language should be yours
  • "Help me write" works best for routine situations (follow-ups, order confirmations, shipping inquiries) — for complex new supplier relationships, write the first email yourself to set the right tone

Tool interfaces change — if a button has moved, look for similar AI/magic/smart options in the same menu area.